Today I had my worst retail experience ever. I ventured out into the snow, sleet, ice (and I don't even deliver mail) to shop for my family today. I decided to run into Circuit City to look for some stocking stuffers and a casino game for my computer. After navigating through the employees who thought that standing in groups of 3 was an effective customer service tactic I grabbed a few things and headed to the register.
Well in their infinite wisdom they decided NOT TO HAVE A SINGLE REGISTER OPEN, all purchases were to be done at customer service. I walked up to customer service where there was ONE CASHIER and a line 6 ahead of me and 4 behind me. The whole time the idiots that worked there stood in huddles while registers remained vacant. I couldn't freaking believe it. I asked one guy if he could ring me up on the other register and he said no. No explanation, just no.
After waiting in line for 10 minutes I dropped my crap and left. The guy behind me did the samething and when I got to my car I saw the guy that was in front of me following as well. That had to be at least $1000 in sales that these ass clowns lost out on.
FYI, the store in question is located at 119th and Metcalf. I will not spend a single penny at one of these places again.
